MTS Earns National Recognition for Employee Engagement and Overall Job Satisfaction

Posted September 18, 2012 in News Category

mtsemailtag2-2013Mid-America Transplant Services (MTS) is ranked among the top companies in the nation for having high workplace satisfaction and an actively engaged workforce. The high marks earned MTS a “Best in Class” Employer Award from Avatar HR Solutions, a national leader in quality improvement services specializing in Employee Engagement Surveys.

Avatar surveyed more than 500,000 employees nationwide in approximately 250 companies. MTS, the regional organ procurement organization serving Missouri, southern Illinois, and northeast Arkansas, scored above the 90th percentile for employee engagement and overall job satisfaction. In addition, Avatar noted that MTS received the highest overall employee engagement score of all companies surveyed.

imgp2232-54x“Over the years, we’ve consistently sought to ensure that our employees feel valued and engaged in our efforts to save and enhance lives through organ and tissue donation,” says Dean F. Kappel, MTS president and chief executive officer. “Surveys such as this are a chance for employees to offer feedback on how we can continuously improve. By listening and acting on recommendations, we believe it then translates into better, more satisfied employees who go above and beyond in helping each other and those we serve.”

The employee survey, conducted in June-July 2012, found that 94 percent of MTS employees had high overall job satisfaction and believed strongly in MTS’ mission to save lives through excellence in organ and tissue donation (15 percent above the national norm).


All employees — 100 percent — believed that MTS offered excellent job benefits, with 92 percent also citing the opportunities for ongoing training and development. In addition, 96 percent of employees felt that MTS made it possible for them to directly contribute to the organization’s success. In characterizing the overall work environment, nine out of 10 employees said they enjoyed working with their co-workers, describing them as friendly and helpful. High marks also were received for MTS’ willingness to offer flexible work schedules.

“We are honored that our employees gave the organization high marks for overall satisfaction and benefits,” says Kappel. “No matter what their job description, they are on the frontlines of saving lives through organ and tissue donation. We deeply appreciate all that they do to extend life to others and look forward to continuing to make MTS a great place to work.”

About MTS

Mid-America Transplant Services (MTS) has served as the regional organ and tissue procurement organization for Missouri, southern Illinois, and northeastern Arkansas for 38 years. In addition to recovering organs and tissue for transplant, MTS provides comprehensive services to donor families, offers a wide variety of educational programs to schools, and partners with our community. With a mission to save lives through excellence in organ and tissue donation, MTS has been at the forefront of both enhancing the quality of organs and tissue for transplant as well as in increasing awareness of donation in the communities it serves. The organization is a two-time  Missouri Quality Award Recipient (2006 & 2010). Learn more at


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