Mid-America Transplant’s immediate past President and Chief Executive Officer Dean F. Kappel was a guest on this week’s The Gifted Life podcast hosted by the Louisiana Organ Procurement Agency. Kappel spoke for about 10 minutes on topics related to the Malcolm Baldrige National Quality Award, Mid-America Transplant’s Baldrige journey, and how the Baldrige Business Model influenced the organization.
Mid-America Transplant was named a recipient of the Malcolm Baldrige National Quality Award in November 2015 after a 10-year journey. LOPA is among about 10 organ procurement organizations following Mid-America’s lead in pursuing the Baldrige Business Model, which promotes the awareness of performance excellence and the sharing of best practices.
Kappel, who retired in January after 30 years of leading Mid-America’s efforts to save lives, will be among those attending in April the Quest for Excellence conference, where the organization will receive the 2016 Malcolm Baldrige National Quality Award.